This Privacy Policy describes how we collect, use, store, and protect customers’ personal information, including sending emails and surveys to the digital addresses provided. Our customers’ privacy is extremely important to us, and we are committed to protecting their personal information. Please, read this policy carefully to understand how we handle your data.
Information Collection
When transacting with us or signing up for our services, we may collect the following personal information from customers:
- Contact information such as name, email address, and phone number.
- Demographic information such as age, gender, and location.
- Payment information such as credit card details or other information necessary to process payment.
Use of Information
The personal information collected is used exclusively for the following purposes:
- Process and complete transactions requested by customers.
- Sending relevant information about the products or services purchased.
Sending marketing communications, such as newsletters and promotions, as long as we have obtained the customer’s consent. - Conducting research to improve our products and services, and sending questionnaires or surveys via email.
- Sending emails and surveys.
- By providing your email address, you agree to receive communications and surveys related to our products and services. We may send you emails to inform you about updates, special offers, product launches, events, or other relevant information.
Additionally, we may conduct research to better understand customer needs and preferences. These surveys may be sent by email and might contain questions related to our products, services, or customer experience. Participation in these surveys is completely voluntary, and the information provided will be treated confidentially.
Information Protection
We implement appropriate security measures to protect customers’ personal information from unauthorized access, misuse, alteration, or disclosure. We use reasonable methods to ensure that this information is kept secure.
Information Sharing
We do not share customers’ personal information with third parties, except in the following cases:
- When required by law, regulation, or legal process.
- To fulfill a transaction, such as processing a payment.
- With third-party service providers who assist us in providing products and services to customers, provided that these providers agree to maintain the confidentiality of the information.
- To side events like SciBiz Conference.
Changes to this Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in our privacy practices. We recommend you to review this policy regularly to be aware of any changes.
Contact
If you have questions, concerns, or requests regarding this Privacy Policy, please, contact us through the channels provided on our website.
Last updated: 04/18/2024
This policy is subject to applicable Brazilian laws and regulations and, when necessary, we will obtain consent from customers before collecting, using, or sharing their personal information.